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Frequently Asked Questions

Q: Are your items already in stock?

A: Yes, all items in the catalog have ready stock unless stated otherwise. Items will be delivered within 3 days once payment is verified.

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Customer Services

Delivery

• Delivery will be via normal or registered mail by Singpost in Singapore only
  
  
• Normal mail delivery will be SGD1.00 for the first item and SGD0.50 per subsequent item
  
  
• Registered mail delivery is available for an additional SGD2.50 (benefits of registered mail includes being able to track the delivery status of the mail or to request for redelivery should you not be at home to receive the mail)
  
  
• Payment must be made within 24 hours of submission of orders otherwise the order will be canceled
  
  
• Items will be mailed out within 3 working days upon receipt of payment
  
  
• WowSpree will not be responsible for items lost via normal mail or wrong delivery by registered mail due to wrong address provided

Other Terms & Conditions

• No amendments are allowed after payment has been made
  
  
• All sales are final, items are non-refundable and non-exchangeable
  
  
• WowSpree will check for defective items before mailing them out
  
  
• Items received may differ slightly in color and quality from what you see on the web pages due to photography lighting and monitor resolution

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